Ixigo’s AI Mindset: Use Tech Instead of ‘Just Hiring More People’

Expect to see more of this: CEOs want to spend more time showing how they're using AI – and how it's paying off – than discussing the traditional metrics for sales and earnings.

Online travel company Ixigo's quarterly results were strong, but during an earnings call Wednesday, Group Co-CEO Rajnish Kumar spent much of his time talking about AI.

And he's especially focused on revenue per employee as a key metric to measure whether the company's efforts to embed the tech throughout the organization are working.

For the quarter, Ixigo reported annualized revenue of INR 22 million ($255,000) per employee. Revenue rose nearly 40% in fiscal 2025, while the employee count grew by less than 10%.

“This is only possible if the mindset inside the team is to use technology and AI instead of just hiring more people,” Kumar said.

Ixigo began investing in AI in 2017, Kumar said, when it launched a virtual travel assistant that could track a u